Terms and Conditions

This Website provides general educational and informational content only.

This Website is not intended to provide therapy, counselling supervision, mental health support, medical or psychological advice and is not a crisis intervention service. You must not rely on this Website as a substitute for professional support. If you require support, you must seek assistance from a qualified health professional.

This Website is not a substitute for individual supervision or professional support.

Nothing on this Website establishes a supervisor-supervisee relationship or provides personalised support or advice. Nothing in this Website is intended to create a therapeutic, advisory or support relationship nor is it intended to provide personalised guidance or feedback.

You must not rely on this Website to make clinical or professional decisions without consulting your direct supervisor. You are responsible for:
• using your own professional judgement
• seeking supervision or professional advice where required
• ensuring your practice meets current professional standards

The content provided on this Website must not be used as the sole basis for clinical or professional decision-making.

You must not rely upon the content of this Website to make decisions about your own welfare or delay or avoid seeking professional assistance as a result of the content contained in this Website.

This Website is designed for informational and educational purposes only. Some educational material provided on this Website may explore topics related to mental health, personal experiences, emotions, and/or psychological concepts. While the content is presented for general educational purposes only, some individuals may experience emotional discomfort, distress, or personal reactions when engaging with such material. 

By using this Website, you agree that:
• you are responsible for monitoring your own wellbeing
• you will stop using the Website if you feel distressed or triggered
• you will seek appropriate professional or medical support if needed
• you will consult your supervisor for direction if unclear with specific topics.

This Website does not provide crisis support. If you require immediate support, contact Lifeline on 13 11 44 or dial 000 for emergency services or seek the support of a qualified professional. These external support services are provided for convenience only and apply only to Australia.

By accessing and using this Website, you acknowledge and agree that:

• Website: (company).learnworlds.com and related domains
• Content: all text, videos, materials, and information
• Services: access to the e-learning platform
• User: anyone accessing the Website
• Account: your registered user profile

You must be 18 years or older to use this website. This Website is intended for use by qualified counsellors, counselling practitioners, or counselling students engaged in professional supervision only. Others should not use this Website. You must use this Website responsibly and lawfully.

This Website is for general educational professional development only. This Website provides self-paced educational material which users may engage with at their own pace. This Website and its contents are not to be used as a form of therapy or treatment or in the place of professional advice. The content of this Website is not to be applied in a way that may harm yourself or others. You must not use this website as a substitute for professional supervision, to manage specific client cases or rely on content as clinical instruction, as this Website does not provide personalised supervision support, individualised supervision skill assessment, monitoring or professional advice. Content may not reflect all theoretical orientations or clinical approaches.

The educational materials provided on this Website are intended for general professional development purposes only. They do not provide clinical instruction for the management of individual client cases.

Any application of concepts, techniques, or information contained within the Website to real client situations is undertaken solely at the discretion and professional judgement of the user.  Any information contained within case studies used are reflective of the general population, and not in reference to specific individuals.

(company) accepts no responsibility for any outcomes arising from the application, misuse, or interpretation of educational content within a user’s professional counselling practice or in relation to any client interaction.

This Website is intended for individuals seeking general educational professional development information and resources. It is not suitable for non-counsellors or any individuals currently experiencing acute mental health distress or crisis.

By using this Website, you acknowledge that you are responsible for determining whether the material is appropriate for you and agree that you will discontinue use and seek professional support if you experience distress or believe the content is not suitable for your circumstances.

All Website content is owned by (company) or its licensors and is protected by law.

You may not copy, reproduce, distribute, share, record or download content without express written permission of (Company).

All video content is for streaming only and must not be recorded, copied or downloaded.

The content of this Website is for personal use only.

(Company) may suspend or terminate your access if you breach these Terms and Conditions, misuse content or engage in any unlawful behaviours with this Website.

Any communication from (company) is administrative only in nature and is not a form of therapy or support.

This Website and (Company) do not provide personal advice, mental health support or crisis assistance through this Website.

This Website may contain links to external websites. (company) is not responsible for the content or practices of third-party websites linked on this Website.

You are responsible for providing accurate information, keeping your login details secure and keeping your account details updated.

(company) is not liable for unauthorised access caused by your failure to secure your account.

You are responsible for all activity under your account.

(Company) may suspend or terminate your account at any time, with or without notice.

This Website relies upon third-party hosting services. As such, uninterrupted access cannot be guaranteed. The aim of (company) is to provide reliable access within a reasonable timeframe however uninterrupted service, error-free content or continuous availability cannot be guaranteed.

The Website is provided “as is” and (company) is not responsible for outages, technical failures or external disruptions.

Content may be updated and changed at any time.

Orders and payments are processed through third-party payment providers. Prices are subject to change.

You may cancel your order at any time prior to course access via the ‘contact us’ page on the Website.

If your course has been accessed, refunds granted are subject to: the percentage you have engaged with the course and your usage as well as any course specific terms that were made available at the time of booking.

Nothing in this section affects your rights under Australian Consumer law.

Your privacy is very important to us. Your data is handled in accordance with the Australian Privacy Act 1988 and our Company Privacy Policy.

Educational material presented on this Website reflects general educational perspectives and may not represent all theoretical orientations, modalities, or professional practices within the counselling profession.

To the extent permitted by law, (company) does not guarantee that Website content: 1. is accurate, complete, or up to date; 2. is suitable for your personal situation; 3. will produce any particular outcome; 4. reflects current best practice.

You must not rely on this Website as professional advice or medical advice.

Counselling practice involves a range of theoretical approaches, models, and professional perspectives. The educational material provided on this Website reflects general educational perspectives only and may not represent all professional approaches, theoretical orientations, or current practices within the counselling profession.

Users remain responsible for ensuring that their professional practice complies with applicable laws, professional standards, ethical guidelines, and the requirements of their professional registration or membership body.

Nothing in these Terms excludes your rights under the Australian Consumer Law.

To the extent permitted by law, (company) is not liable for: 1. indirect or consequential loss; 2. emotional or psychological harm arising from use or interpretation of the content; 3. decisions made based on the content; 4. failure to seek professional help.

If liability cannot be excluded, it is limited to re-supplying the service, or funding the cost of re-supply.

You agree that: 1. you are responsible for your own decisions; 2. you will not rely upon this content for clinical use; 3. you will seek appropriate supervision and support guidance relative to your counselling practice and your clientele.

From time to time (company) may update this Website, its contents and these Terms and Conditions. Your continued use constitutes acceptance of these changes.

These Terms and Conditions are governed by Australian law and any disputes are subject to Australian jurisdiction. If any portion of these Terms and Conditions is unenforceable, the remaining sections remain valid. No waiver applies unless stated and these Terms and Conditions override any previous versions. No third-party rights are created by the use of this Website.